99 Franklin Street - Norwich, CT 06360

Water Damage

So dry, so fast, you can’t believe it happened!

There are many things that can cause your home to suddenly be damaged by water. Cold winters and frozen pipes are a prime cause. When pipes freeze, they cause the pipe to split and crack.

Household appliances can also cause problems. Aquarium tanks can break. Washing machines, dehumidifiers, dishwashers, hot water heaters or air-conditioners can all malfunction and cause damage from water.

Accidents and negligence can also be a cause. It is not uncommon to accidentally leave a sink or bathtub faucet running and walk away; a waterbed can suddenly start leaking, or a toilet can overflow. A garden hose outside the house left near a foundation can cause problems.

Flooding from heavy rains can also be a problem. Rivers or creeks can overflow. Grounds that are saturated from previous rains can cause water to seep in through cracks in the foundation, affecting basements and lower level recreation rooms.

Fast action is needed to minimize damage.

Here are some critical steps you can take:

1. Call MasterCare 860-892-1357 as quickly as possible.

2. Try to determine the source or cause of the leak and stop it,  if possible.

3. Turn off electrical power to the affected areas,  if possible.

4. Decide in advance which unaffected area can be used for our technicians to relocate large items or electronic equipment.

5. If possible, use wet-vacs or mops to extract as much water as possible before our technicians arrive. This will help to minimize damage and expedite drying. Remove and secure breakables, moisture sensitive items such as computers or electronic equipment. Also remove and secure items with a significant financial or emotional value.

6. Remove books, newspapers, shoes, fabrics, potted plants or other items that may cause carpets to stain. Check especially under beds and furniture. Remove small pieces of furniture. Place aluminum foil, wax paper or plastic sandwich bags under legs of wood or metal furniture to prevent rust or wood staining.

7. Use clothes pins or safety pins to raise furniture skirts that may be touching the floor.

8. Use coat hangers to raise floor length drapes or curtains. This will help prevent staining and watermarking.

9. Walk as carefully as possible on tile or wood floors as your feet will be damp and slippery.


Do not walk on the wet carpet any more than necessary. Wet carpet is 50% weaker than dry carpet and shoe dye may transfer to the carpet.Do not place newspapers on the floor in the affected areas,  as newspaper ink transfers easily and will cause more damage.

MasterCare Corp.


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